Technical Diagnostic Information
Technical Information is now available for you.
We have always used John Deere Service Advisor and now we have Customer Service Advisor available for you.
- This is a fee based service- please Contact Landon Engel at our Winner location for exact pricing and details.
Landon's number at the Winner store is 605-842-2040 or email address is landonengel@grossenburg.com
- This fee allows for access to Owners and Technical Manual for 1 Year.
- Availability to look up Diagnostic & Technical Codes for your John Deere equipment.
- Availability to access Service Advisor Online.
- Availability to perform machine tests & calibrations.
- Availability to diagnose machine connectivity with EDL.
- Turf & Utility Equipment, Agriculture Equipment, Construction & Forestry are available.
- We can provide additional support per year or per phone call if needed- fee based.
- Automatic renewals per year are standard and will continue until you contact us to cancel.
- A 5% per year cost increase will be added every November 1st for the annual subscription. Changes may be based on charges from Deere & company.
- Customer must provide their own computer meeting all requirements per John Deere & we are not responsible for computer issues pertaining to the computer.